, you input a vendor credit in QuickBooks Online (QBO). A seller may provide you with credit paperwork indicating that you no longer owe the amount listed on the document, or the vendor may give you a refund check.
You enter a vendor credit and then apply it when you pay the vendor's bill if the seller issues a credit document. You still enter a vendor credit when a vendor provides you a refund check, but you also enter a deposit and then link the deposit to the refund check.
To enter the vendor credit, follow these steps:
Choose Vendor Credit from the Create menu that comes after clicking the Create plus (+) sign.
The Vendor Credit window appears in QBO.
Choose the creditor who gave you the credit.